Shipping policy


I offer free shipping Australia wide for orders over $100 AUD. I also ship Internationally for a $25 flat fee  (orders over $400AUD will unlock free international shipping). Each item is sent with Australia post. You will receive an email once you have placed your order, as well as tracking information once the item is on its way to you! All items are sent in 100% recycled or compostable mailers. Express shipping is also available Australia wide for a $12 fee.

Alternatively if you would like to pick up from our Sydney Studio, you are welcome to DM us on Instagram or contact us  here to organise a time.



SYDNEY: metro 12 to 3 business days.

REST OF AUSTRALIA: 3-6 Business days. 


SYDNEY: metro 1-2 business days.

REST OF AUSTRALIA: 1-2 Business days. 

INTERNATIONAL; Dependant on country. You can see current Auspost delivery time estimations at the following website;

These are only guidelines to follow; Katharina Lou is not responsible for any delays with packages once sent, or items that may get lost in the post once sent that are out of our control.