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    Katharina Lou

    Studio Try Ons

    Studio Try Ons

    Book a time at our Alexandria, Sydney Studio to try on and purchase your next KLOU piece!

    We are currently open Thursday and Friday's between 10am-3pm. 

    You can email customercare@katharinalou.com if you have any personal requests. Please don't hesitate to reach out if there is a specific size or item you are coming for and we can confirm if we have it in stock prior to your booking. 

    Each booking time slot allows 30 mins per customer. 

    For try-on sessions, you may bring up to two guests per booking. Please indicate in the question box during booking if you will be bringing additional people.

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    FAQ'S

    When are you open?

    Currently open Thursdays and Fridays between 10am - 3pm for bookings only. You must book a time slot and cannot show up without a valid booking.

    Do I have to buy something?

    No you don't! You are welcome to come in and just try on, with no obligation to leave with anything.

    Can I bring friend/s?

    Yes you can! There's an option to book for up to 3 people when selecting your time slot. Make sure you select this if you're bringing anyone who is also wanting to try on! If you want to come in a bigger group, please email customercare@katharinalou.com to enquire.

    Can I come in longer?

    If you need longer than a 30 minute appointment, you can email customercare@katharinalou.com to request an extended booking. This option depends on our availability.

    I can only come a different time how do I book?

    Case by case we may be able to accommodate for a booking outside of the available times. Or a different day (other than thurs & fri). Please email customercare@katharinalou.com to enquire.

    Can I cancel or reschedule my booking?

    You can edit your booking via the link provided in the confirmation email. If you are late to your booking the timeframe is not extended. We would appreciate as much notice as possible.

    I want to try on an item that is sold out online?

    We do not have extra stock available for try ons. Everything that is available online is what we will have to choose from. There may be items and sizes out of stock and therefore unavailable to try on.

    If you are unsure and want to confirm that we have your desired item, please email customercare@katharinalou.com

    Payment

    We only accept card payments.